Privacy policy
A plain-language overview of how the clinic handles personal information.
01Who we are
GB Clinic is the data controller for personal information collected directly by the clinic. The online booking portal is provided by a third-party clinical practice system and may apply its own privacy terms.
02Information we use
When you contact or attend the clinic, information may include your name, contact details, reason for contacting us, medical history, appointment details, clinical notes and consent records.
03How information is used
Information is used to respond to enquiries, arrange appointments, provide appropriate clinical care, maintain records and meet legal or professional obligations.
04Sharing and security
The clinic uses trusted service providers for functions such as booking, communications and record keeping. Personal information is not sold. Clinical information is only shared where permitted or required by law.
05Your rights
Under UK data-protection law, you may have rights to access, correct, restrict or object to the use of your personal information, subject to lawful clinical-record retention requirements.
06Contact
For a privacy request, email help@gbclinics.co.uk or write to GB Clinic at Unit 14, Elms Parade, Botley, Oxford OX2 9LG. You may also complain to the Information Commissioner's Office.